It is understood and agreed by both parties (the customer) and (iOccasions ) the following:
The customer is responsible for returning the goods with the provided FedEx return label. It is the customer's responsibility to maintain tracking information of return shipments and provide it to iOccasions upon request. Under no circumstances will be Refunded in Cash.
Chair Covers should be individualy checked & confirmed by the client on delivery. Once Delivery is made to the client then a refund is not possible under any circumstances.
Organza Sashes - The colours may vary to a slight shade light or dark on large quantity of orders for hiring or purchasing from iOccasions.
Once deivery is taken by the client , then a refund is not possible under any circumstances.
The customer is responsible for packaging return goods adequately to prevent damage. Poorly packaged and/or damaged goods may be rejected by iOccasions
Customers failing to pay open invoices will be turned over to a collection agency after 60 days.
Force Majeure:-‘Acts of God’ anticipation of planning and carrying duties, circumstances that are unforeseeable. Consequences that are not avoided through all our due care.
Payments & Deposits
50% deposit required to confirm booking.
Remaining balance 50% 28 days prior to event.
Any damages or theft to the property of iOccasions must be settled in cash & on the day of event
In case the event/order is cancelled the deposits made will be forfeited
